To cancel products moved from another store, branch or warehouse, please follow these steps:

1. Open the Shopkite Merchant app
2. Tap on the three bar menu on the top right corner of the page
3. Tap on Move Products
4. You will notice two tabs - “Sent” and “Received” and the “Move Products” button.
5. Tap on “Received”
6. You should see a list of transfers and their statuses. The basic statuses are pending, cancelled and approved.
7. Tap on the pending move request that you want to cancel.
8. Tap on the “Cancel request” button and validate with your 4 digit PIN.
9. You will be required to state the reason for your cancellation.
10. Wait until the process is completed.
11. The moved products will then be successfully cancelled..

You have successfully cancelled the move products request.